Which action is most appropriate if a patient refuses denture care?

When a patient refuses denture care, understanding their reasons for refusal is crucial for providing patient-centered care. Engaging the patient in conversation allows the healthcare provider to uncover underlying concerns or fears that may contribute to their decision. This dialogue can also help to educate the patient about the importance of denture care and address any misconceptions, thereby fostering a cooperative relationship and increasing the likelihood of acceptance in the future.

In addition, this approach aligns with principles of respect for patient autonomy, where the patient is valued as an active participant in their care. Engaging them in this way not only shows empathy but also encourages open communication, which is essential for effective healthcare delivery.

The other options may address the situation differently, but they do not facilitate understanding or encourage the patient's engagement. Documenting the refusal is important but does not seek to address the underlying issue. Cleaning the dentures without consent could damage the trust relationship and violate the patient’s rights. Notifying the physician may be necessary in some cases but does not directly involve the patient in the decision-making process, which is critical to effective healthcare.